To send a message to support, you can use the special form or in Logfly, use Tools -> Maintenance -> Support. 

Complete with your email adresse and usual GPS.

Furthermore, sending an email is possible for a track of the logbook, for an external track displayed in Logfly and for parameters of Reversale GPS.

The same tool is available in Google Earth window. If the genration of Google Earth file (.kml) failed, an email window appears on the screen suggesting you to send all settings of the generation.